Effective Date: 2025-01-04
Who we are
At CheLee Tea Inc (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. Our website address is: https://cheleetea.ca.
1. Information We Collect
a. Information You Provide to Us:
- Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
- Account Information: If you create an account, we collect your username, encrypted password, and any preferences you set.
b. Information We Collect Automatically:
- Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, device information, and pages visited.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.
c. Information from Third Parties:
We may receive notifications about you from social media platforms if you interact with our accounts or content.
2. How We Use Your Information
We use your information to:
- Comply with legal obligations and prevent fraudulent activity.
- Process and fulfill orders, including shipping and returns.
- Communicate with you about your orders, inquiries, or promotional offers.
- Improve our website, products, and services through analytics and user feedback.
- Send newsletters, promotions, and other marketing communications (with your consent).
3. Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, shipping companies).
- Legal Compliance: If required by law or to protect our legal rights.
These third-parties may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
5. Your Choices and Rights
a. Managing Your Information:
- You can update or delete your account information by logging into your account.
- To unsubscribe from marketing emails, click the “unsubscribe” link in the email or contact us directly.
b. Your Privacy Rights:
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to certain data processing activities.
- Request a copy of your data in a portable format.
- File a complaint with a regulatory authority.
To exercise these rights, please contact us at cheleetea@gmail.com.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CheLee Tea Inc
Email: cheleetea@gmail.com
Phone: +1-647-864-0069
Thank you for trusting CheLee Tea Inc with your personal information. We are committed to protecting your privacy and providing you with the best possible experience.